Support
Find here the most frequently asked questions about our products.
Didn't it help? You can contact the support team at the bottom of this page.
Your download links
The Ultimate Bundle is made for all editing software. To see which software it’s compatible with, check the dropdown menu on the product page.
All our products are compatible with Lightroom, Adobe Premiere, Photoshop, Final Cut X, DaVinci Resolve, Luminar, Filmora, Capcut and all other software that Supports XMP Files and LUTs.
After your purchase, you’ll receive your products through 2 methods:
- Instant Download: Immediately after payment, you’ll receive a direct download link. You can use this link to download your products right away.
- Email Link: Additionally, you’ll also receive an email containing a link that grants you access to download your products. This is especially handy if you made the purchase on your mobile device. (Please ensure you provide a valid and accurate email address to receive your products promptly.)
Yes , it’s compatible with Mac and Windows.
Yes , it’s compatible with Apple (ios) and Android.
For The Ultimate Bundle you need 5 GB of space before installing.
Yes, it’s a one-time payment that grants you lifetime access. Enjoy endless creativity on your filmmaking journey, and receive updates whenever we release new Presets and LUTs.
No extra costs in the future and no subscriptions.
Yes , you can use our assets for your projects. It would be quite unusual if you couldn’t, as our goal is to help you create stunning pictures and amazing videos with them. Moreover, your purchase includes a commercial license.
Questions
The email is sent immediately after your purchase. If you can’t find it, please check your spam folder or ensure your email address is correct. If you’re still having issues, send us a message with your order number, and we’ll provide a new download link.
If your download link has expired, don’t worry! We update links from time to time. Just reach out to us via email, and we’ll promptly send you a new download link. We’re here to assist you!
Having trouble unzipping your download files on Windows? We suggest using 7Zip (on Windows), as it’s more versatile. We recommend it for all your unzipping needs. If you prefer, you can also email us, and we’ll provide an already unzipped download link.
We recommend using a LUT for videos (Cube file) and a Preset for photos (XMP file for Desktop & DNG for mobile).
LUTs focus on altering specific aspects like color and tone in videos, while presets are versatile and can adjust various image parameters such as exposure, sharpening, and vignetting in photos. After
After your purchase
You’ll receive your order immediately after purchase, allowing you to get started within minutes. Please note that on rare occasions, it may take a couple minutes for the payment provider to confirm your card.
Our Presets and LUTs are very easy to use. A lot is just drag and drop into your timeline. Some require a one-time installation, which only takes a few minutes. You can see how to do this in the installation guide.This guide will be sent with your purchase. If you need more help, please contact our support team.
Your invoice is included in your order confirmation email, which you receive right after making your purchase. It contains all the necessary information.
Yes, we regularly update and quality-check all our assets to ensure they’re always up to date and functioning correctly.
Contact Info
From 12 AM - 5 PM
contact@presetsplace.shop
Do You Need More Help?
Send A Message To Our Support Team.
Contact@presetsplace.shop
Find the most asked questions about our products.